great trip very good driver why only snacks on this runand not PP to HCMC ..no pick up service in SR

Not spacious. Bus should have arrived at 12.30pm and arrived at 4.30pm, taking 8 hours instead of 4. Obviously weather and traffic can’t be predicted but they should advertise how severe the risk of delay is. At least the AC was decent and made pit stops.

It take 8hours on the bus, reduce stop to only 2 locations and reduce stop on the way

Journey was terrible but i was ill and driver took short cut to avoid traffic so not his fault. Arrived 3 hrs late but couldnt be helped i suppose.

Good service

Waiting area at the Mekong Express office was nice and clean. Staff were polite and friendly, especially those who helped load our luggages. Van was quite clean. Overall a good experience.

BORDER Crossing was smooth. We had to change buses twice from Phnom Penh to Siem Reap due to leakage in the aircon.

The company overbooked and we lost our spot and seats even though we booked in advance and arrived 20 minutes early.