You need +1 Hour. In bookmebus the arrival was at 11:00. for that time we had a pickup from our hotel. Because we arrive at 12:00, we had to pay for our own hotel transport. Please correct because +1h is normal.
Not what I'd expect from a VIP bus, was very crammed and not comfortable. Driver was very nice and helpful.
At the border crossing, all other groups could pass the Vietnam border before us. Others paid the officials so they jumped the queue but we literally were the last ones there. In the future please consider paying the bribe to save time. 4 hours late!!
This was a very comfortable bus. Air conditioner worked well.
Very ineffective at the Vietnam border. Other buses who arrived after us already left and our bus still stuck at the border to wait for stamps
Very good but road down to kompot terrible
Less leg room than the Giant Ibis we had taken previously. Wifi not working even though it was advertised at booking an a major reason why we chose your company. Air con not adequate so it got really warm.