It was way too cold in the bus. Bus ride took 8 hours instead of 6.
The AC wasn't working, the bus was not confortable (old towels on the seat to make them look confortable), no place for legs (i'm 5,1 feet tall....), WC were not clean and very smelly. DON'T RECOMMEND
Bus was 2 hours late to destination
Perfect service Mekong Express was this trip excellent
The driver we used from Phnom Penh to Sihanoukville was great, but the drive back from Sihanoukville to Phnom Penh on February 14, 3pm was extremely disappointing. The driver was reckless, drove too fast and too dangerous. He was on the phone all the time
I’m slightly disappointed with the quality of the service and the bus. Mostly because of the late departure (and arrival) and the unhelpful and rather rude staff on the bus, who hassled the passangers for “neccessary police bribe”. Uncomfortable seats.
Not true their buses have WiFi. Also beware of the places they stop. Usually they overcharge tourists for food
Departed 15 min late,immigration at border gate took 1 hour, despite the bus assistant insisting we give $1 for quick crossing. Bus assistant doesn't know Phnom Penh,he told me to get off in the middle of nowhere & find a tuk tuk instead of giving advice