the bus condition is not good, but as some people mentioned that the company require customers to pay additional 5 dollars, this didn't happen to me.
The guy from the bus have charged me more 5$ to make the on arrival visa to Cambodia, saying that it was a fee to avoid the cue. There was no cue, there was nobody there. We could have done it by ourselves. You just wanted to steal me.
Driver is very kind and helpful.
Bus was at first 45min late. After that, they said that the aircondition was not working. They said we will have to wait for 30min. Axtually, took them about 1h. Driver was driving way too fast... like he was in a hurry because we left later.
They pick up unofficial customers along the way. Let's them sit on walkway to restroom.
It was a bad experience that I was changed to other bus service Khai Nam at 12 which they gave me back 2$ per ticket n told me that it was overlapped tickets. I was completely unhappy given I booked the ticket around 15 days in advance
I stated my hostel during the booking and there was an option. On the day itself i was told that my hostel was not in the coverage zone. I would appreciate it if i was informed earlier so i can plan my way there. Dissapointing.
No electricity. Couldn't use my phone to find hotel after that. My seat was spoiled - not able to adjust.