The mini bus was a bit crowded, especially in the back, where there was not much fresh air but altogether it was pretty good value for the price and the driver was supernice! :)
Woman in the bus took passport and money and left us without a y instructions when we arrived at the border. Restaurant we stopped was a scam, charging a ridiculous amount of money for food.
Excellent service! Great value for money!
The driver was very kind and professional. Everything wen’t smoothly.
wifi not good, overall ok...
Your pickup point from Phnom Penh to HCMC is seriously problematic though. I wasn't able to find it on GRAB's map. I had to get a TUKTUK who couldn't find the location also. Ended up, a TUKTUK from another office took US$10 from us to catch up the bus.
Would never use this company again, the fiasco at the border was unnecessary and avoidable, wish I had of went with Giant Ibis, they didn’t have to wait 2 hours to get through passport control. And why did we all have to put a $ in our passports????
Overall good experience despite the delay and limited AC
The big disappointment was that we didn't get the box snack we have grown accustom to with Mekong Express. Is this something that Mekong has stopped supplying?